Case studies from Jammed clients

Eiger Studios

Eiger Studios’ old booking methods cost them productivity but Jammed streamlined their system making it easy to use for everyone

Published on 9 October 2025

Eiger Studio has been located outside of Leeds city centre for almost two decades, giving artists ranging from students to bands in the music industry a space to create art and work on their craft.

Jammed made bookings easier for the staff and customers

Eiger Studios previously used Google Calendar and had issues with admin, and customers not paying in advance causing them having to chase people up. But with Jammed’s easy to navigate system, customers can book rooms themselves, whilst Eiger can easily track bookings and save time taking phone calls increasing productivity.

Picture of Matt from Eiger Studios

It's just a lot of back and forth. Whereas with Jammed it's like they [customers] can kind of go in and check ... see when’s free and then book that slot essentially rather than having to like liaise with us every single time that they want ... Jammed just makes that easy for the customers

Picture of Matt from Eiger Studios

Matt

Eiger Studios

Matt - Eiger Studios

Jammed expanded Eiger Studios clientele

Picture of Dom Richmond

When it [Jammed] first came in, we just didn't recognise anyone... they just dived over to our website, and came in.

Picture of Dom Richmond

Dom Richmond

Eiger Studios

Dom Richmond - Eiger Studios

Jammed’s easy access and user-friendly nature has allowed Eiger studios to expand their customer base.

Picture of Dom Richmond

Lots of young students and kid groups ... come in … that didn’t before

Picture of Dom Richmond

Dom Richmond

Eiger Studios

Dom Richmond - Eiger Studios

Jammed helps save time every booking, boosting productivity

Picture of Dom Richmond

[It's] opened up time for us to be more productive on this stuff…we also know that nothing could go wrong in terms of the bookings. They can't… clash. All the information is saved in. We've got contact details for everybody. If you want to block out rooms it's dead easy. There's just plenty of things we use it for now.

Picture of Dom Richmond

Dom Richmond

Eiger Studios

Dom Richmond - Eiger Studios

Jammed helped minimise the risks of no-shows and double bookings saving Eiger Studios' admin time trying to sort it, and ensure their resources are used effectively.

Picture of Matt from Eiger Studios

People booking themselves then they … pay there and then... So, it's kind of almost a bit more of a guarantee that this band definitely coming in.

Picture of Matt from Eiger Studios

Matt

Eiger Studios

Matt - Eiger Studios

Jammed always keeps Eiger Studios informed

Jammed helped Eiger studios keep track of previous bookings, allowing rebooking with ease, even showing what room was booked previously. Jammed also provides useful information like people who book the most showing Eiger who their loyal customers are.

Picture of Matt from Eiger Studios

Something that is great is ... when people have booked with us already and ... I'm booking them in again on the phone ... As soon as I put like just the first name .... it comes up with all the information ... like what they’ve had last time they came.... who books the most .... that's useful information... we don’t always get to see if we were using other systems.

Picture of Matt from Eiger Studios

Matt

Eiger Studios

Matt - Eiger Studios

With Jammed’s support, Eiger Studios was able to try all their creative ideas

Jammed supported Eiger Studios in developing their ideas into a working system that not only functions well but also truly represents their business.

Picture of Dom Richmond

Yeah it's nice to be able to speak to yourself (Andy) and just say like I've got this idea. What do you reckon it work? And then you’ve always figured out a way for us to do it so you know [we’re] grateful for that.

Picture of Dom Richmond

Dom Richmond

Eiger Studios

Dom Richmond - Eiger Studios

Eiger Studios already uses Jammed but another studio also recommended it to them!

Picture of Matt from Eiger Studios

Someone actually recommended Jammed to us the other day

Picture of Matt from Eiger Studios

Matt

Eiger Studios

Matt - Eiger Studios

But they also recommend it themselves

Picture of Dom Richmond

Yeah, we always recommend it... It's just made us look like I said more streamlined, and production is a lot better, staff are happier because it's just all in one place.

Picture of Dom Richmond

Dom Richmond

Eiger Studios

Dom Richmond - Eiger Studios